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Customer Research and Evaluation


In an ever-changing world, consumer needs, and expectations are rapidly evolving. Enterprises must understand these shifts, and respond quickly to them. According to Forrester, 70% of projects fail due to lack of user acceptance. Touchgood’s user research consultants help brands and enterprises take products from good to great through a human-centered design approach, keeping the focus on customers and converting their needs into actionable improvements and business drivers.

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Our services include

Teachers’ mental health support literacy and capacity enhancement

Counselors’ mental health support literacy capacity improvement
Outsourcing digital mental health counseling
Digital mental health newsletters subscription

Here’s what you get

Our consultant

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Ms. Thuy-Anh Luu

Positive Psychology and Digital Well-being Consultant

Why choose us

Teachers and counselors proactively equip themselves with knowledge about mental wellness in cyberspace - a new topic that is profoundly influencing students, thereby enabling the school to pioneer in protecting and supporting students quickly and effectively.

Touchgood is the first Vietnamese agency to offer specialist services on Digital Mental Health and Well-being. Our comprehensive services target all stakeholders in the school having impacts on students both directly and indirectly, as well as support and accompany participants at least 3 months after the training course.

Schools cultivate and strengthen trust with parents, students, and other stakeholders about a dynamic and healthy learning environment, particularly in light of the significant effect of technology and the Internet.

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